Taylor was on scene shortly after we called them about our basement flooding and did excellent work getting everything dried out and repaired. Everyone with the company was courteous and friendly and they kept us... read more informed about the process every step of the way. Highly recommend.

We were in a rough spot, a basement filled with unmentionable wastes. Paul and Corey were at our house within the hour with sophisticated equipment for the odor, moisture, and sanitation. I hope I never... read more have to use their services again, but I sleep a little sounder knowing Taylor services is there if I need them.

I specifically wanted to deal with a locally owned business when our basement flooded, so i called Paul at Taylor Restoration. I hade never gone through anything like this before, and Paul was extremely helpful... read more right from the start, including providing a referral to a great plumber that was able to quickly help us address the leak that caused the flood in the first place. My insurance company quickly tried to steer me towards a large restoration company that it turns out they own, and they left me feeling like I didn't have a choice in the matter. It didn't feel right at all. Paul was very helpful in guiding me through the process of dealing with the insurance company, even though there was no guarantee that there would be any business in it for him. As it turns out, we ended up with a pretty significant claim for water damage to the walls, ceiling, floors, cabinets & countertops, and just about everything else. It was overwhelming to think about, but Paul & Cory immediately took control of the situation, and what was a disaster quickly turned into a stress-free "renovation" that went incredibly smoothly. All of the subcontractors were very kind and respectful, and the quality of the work is great! Our basement looks better than ever! Although I hope to never need restoration services again, if I ever do Taylor will be my first call.

i don't normally write reviews but had such a positive experience i felt i must comment. I woke up to a flood in my basement and called Taylor Restoration. They were here within the hour... read more and immediately took over. The crew were able to guide me through the insurance process after they had set up their equipment. They explained everything including how long it would take them to dry out and clean the basement. They were great and i can't thank them enough for the great work and ease that i felt through this process. Thank you all

We were in need of immediate restoration after our waste pump located in our lower level of the house malfunctioned. I reached out to Paul Taylor and explained what had happened within a day they... read more had come in and cleaned up and set up equipment to further progress the cleaning stage I was extremely happy at the fast service provided and attention to details. I’m glad I read the reviews and chose Paul for the job. Thank you for the great attitude and awesome customer service. Definitely my go to for any restoration needs.

Quick to arrive, professional and helpful, easy to deal with. I especially appreciated the quality of work and service! Thank you all for making this a little bit easier...

I heard of them I love to work with them amazing work and great people I hear I recommend them

Taylor Restoration was a pleasure to work with. They were very prompt and professional with all communication. They were also able to get us in early. Highly recommend their services!!

Taylor was on scene within an hour of getting our call of water leakin coming from a unit upstairs. Cameron's quick thinking helped to mitigate damage and minimize the potential disaster. Communication was... read more always quick and efficient and greatly helped in working with insurance to get the home back to livable. Being a small company, its nice to know that the person in charge has a stake in my results, and it showed throughout the whole process, from the initial leak to the final restoration steps. Have recommended them and will continue to do so

My wife booked Taylor Restorations to come and check on some moisture we believed that was trapped in the ceiling of our apartment and from the very beginning our experience with them was very pleasant... read more and amazing! The owner was very genuine and responsive. The guy who came to have a look at our place was Cory. He was on time, professional and did his due deligence. He did not even charge a fee for coming out to have a look like most companies would do. I am really impressed with them. I will recommend them to anyone who needs restoration or remediation services.

We had a minor dishwasher leak and called Paul. He responded quickly and was able to take a look and assess the situation, providing transparent insights at every step. We really appreciated his professionalism, candidness... read more and willingness to help.

We had a 3 story flood in our house this winter and we were referred to Taylor Restorations from the Emergency Plumbing company. They were so efficient, professional and punctual and very easy to... read more work with. As I later found out after speaking to our Insurance Company, they are trying to refer you to their own list of Restoration Companies but that is not the case. You can use whoever you like and I'm glad we went this route. I would highly recommend Taylor Restorations as you will get the professionalism you need! Lisa and Randy Shelton

I highly recommend this company. They are so great to deal with in a difficult time! They came right away, were efficient and stuck to their schedule. I really appreciated how quickly they worked and... read more how easy it was to communicate with them. They addressed all our concerns and made sure all our problems were resolved. I was very happy with their service and grateful they were here when we needed them!

We had a 3 story flood in our house this winter and we were referred to Taylor Restorations from the Emergency Plumbing company. They were so efficient, professional and punctual and very easy to... read more work with. As I later found out after speaking to our Insurance Company, they are trying to refer you to their own list of Restoration Companies but that is not the case. You can use whoever you like and I'm glad we went this route. I would highly recommend Taylor Restorations as you will get the professionalism you need! Lisa and Randy Shelton

Taylor Restoration was there when I needed them the most! My dishwasher was leaking and caused my hardwood floor to bow and buckle. By using their special drying mat they saved my floors! Very professional... read more and I wouldn't hesitate to recommend them!

Great guys very professional

Wonderful professionals! They were in the neighbourhood and came to check out our potential problem very quickly. Really appreciate the great communication as well. Would recommend to anyone 100%

My wife and i have been lucky enough to choose Taylor Restoration Services in the past and the top notch service by Paul and his team was excellent. Prompt, professional and easy to deal with.... read more Lets hope we don't have another water issue in the future, but if we do we will call Paul. Brent and Kim Short Surrey, B.C.

I specifically wanted to deal with a locally owned business when our basement flooded, so i called Paul at Taylor Restoration. I hade never gone through anything like this before, and Paul was extremely helpful... read more right from the start, including providing a referral to a great plumber that was able to quickly help us address the leak that caused the flood in the first place. My insurance company quickly tried to steer me towards a large restoration company that it turns out they own, and they left me feeling like I didn't have a choice in the matter. It didn't feel right at all. Paul was very helpful in guiding me through the process of dealing with the insurance company, even though there was no guarantee that there would be any business in it for him. As it turns out, we ended up with a pretty significant claim for water damage to the walls, ceiling, floors, cabinets & countertops, and just about everything else. It was overwhelming to think about, but Paul & Cory immediately took control of the situation, and what was a disaster quickly turned into a stress-free "renovation" that went incredibly smoothly. All of the subcontractors were very kind and respectful, and the quality of the work is great! Our basement looks better than ever! Although I hope to never need restoration services again, if I ever do Taylor will be my first call.

Waking up in the morning to six inches of water in our basement was not something that anyone ever thinks about happening but its quite a shock when it happens! We called Taylor Restoration... read more right away and I was amazed just how quickly they arrived at our home in Surrey to place their equipment to start soaking up the water and drying out our house. With all of our contents in our basement absolutely soaking wet, Taylor Restoration were able to box up all our contents quickly and have it moved until the basement was dry and all the repairs had been done. I first heard about Taylor's timely response time before from one of our co-workers who also raved about their personal service and I too was very impressed with the level of professionalism that Paul Taylor and his crew uphold. Its very refreshing to see a company who cares about their customers and can communicate well with customers and insurance companies involved. Thanks again Paul. I have told everyone I know about our very positive experience with your company!

Looks like the service is quite consistent with this company. Very prompt, friendly and professional. Had to check for moisture in the walls. Such a breath of fresh air in this era of bad customer... read more service. Will definitely call them again if I need anything done. Thanks Cory!

I called with a very minor leak coming though my ceiling from the bathroom above. Cory and Rahul arrived within 90 of my initial call, checked both the source of the leak and where the... read more leak was coming through. Because the leak was so minor they helped set up one of our own fans so we didn't even need to rent out any equipment! Great service! Thank you so much for your help, it's saved us quite the headache!

Paul and Cory gave us such excellent service! I'm so glad I chose them while searching for restoration services on google. It was the first time we had to call one due to flooding... read more in our basement, and I didnt realize just how stressful it can be for us and for our tenants. They quickly responded to our call and was on site right away to start the process. Not only did they take care of the problem, they even actually went above and beyond their normal duties especially dealing with us and the difficult circumstances we were in. Paul's calm, cool, collected demeanor on top of his knowledge and expertise is what we needed during this very stressful time! I highly recommend them and I know you won't be disappointed.

We woke up at 5:30am to a flood on the top and main floors of our house. Based on all the Google 5-star ratings and their A+ BBB rating, we called Taylor Restorations at... read more 6am and they had a crew onsite within a couple of hours. This truly is a top-notch organization. Paul Taylor is extremely responsive (as is his crew)and everyone there has been wonderful to deal with. He took charge of a very stressful situation and I couldn't be more grateful. I would recommend this company very highly and would not hesitate to use them again - they are FANTASTIC.