I specifically wanted to deal with a locally owned business when our basement flooded, so i called Paul at Taylor Restoration. I hade never gone through anything like this before,... read more and Paul was extremely helpful right from the start, including providing a referral to a great plumber that was able to quickly help us address the leak that caused the flood in the first place. My insurance company quickly tried to steer me towards a large restoration company that it turns out they own, and they left me feeling like I didn't have a choice in the matter. It didn't feel right at all. Paul was very helpful in guiding me through the process of dealing with the insurance company, even though there was no guarantee that there would be any business in it for him. As it turns out, we ended up with a pretty significant claim for water damage to the walls, ceiling, floors, cabinets & countertops, and just about everything else. It was overwhelming to think about, but Paul & Cory immediately took control of the situation, and what was a disaster quickly turned into a stress-free "renovation" that went incredibly smoothly. All of the subcontractors were very kind and respectful, and the quality of the work is great! Our basement looks better than ever! Although I hope to never need restoration services again, if I ever do Taylor will be my first call.

Cory was very professional and a delight to correspond with. Our basement flooded and he and his crew were on the scene immediately, were very reliable and took all necessary... read more action to restore our home quickly and effectively. Would definitely recommend.

Taylor helped with some inspection and although no restoration was needed, both Paul and Cory provided great expert and professional advice. 5 Star Rating!!!

Honest, punctual and professional.

Waking up in the morning to six inches of water in our basement was not something that anyone ever thinks about happening but its quite a shock when it happens!... read more We called Taylor Restoration right away and I was amazed just how quickly they arrived at our home in Surrey to place their equipment to start soaking up the water and drying out our house. With all of our contents in our basement absolutely soaking wet, Taylor Restoration were able to box up all our contents quickly and have it moved until the basement was dry and all the repairs had been done. I first heard about Taylor's timely response time before from one of our co-workers who also raved about their personal service and I too was very impressed with the level of professionalism that Paul Taylor and his crew uphold. Its very refreshing to see a company who cares about their customers and can communicate well with customers and insurance companies involved. Thanks again Paul. I have told everyone I know about our very positive experience with your company!

We had a 3 story flood in our house this winter and we were referred to Taylor Restorations from the Emergency Plumbing company. They were so efficient, professional and... read more punctual and very easy to work with. As I later found out after speaking to our Insurance Company, they are trying to refer you to their own list of Restoration Companies but that is not the case. You can use whoever you like and I'm glad we went this route. I would highly recommend Taylor Restorations as you will get the professionalism you need! Lisa and Randy Shelton